Shipping policy

Brown Soul Coffee – Shipping Policy

We’re as excited to ship your coffee as you are to brew it! Here's everything you need to know about how Brown Soul Coffee gets to your doorstep:

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Order Processing

• All orders are processed within 1–2 business days.

• Orders placed on weekends or holidays will be processed the next business day.

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Shipping Timeframes

• Metro Cities: 2–4 business days

• Non-Metro & Remote Areas: 4–7 business days

• You’ll receive a tracking link via email or SMS once your order is shipped.

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Shipping Charges

• Free shipping on all prepaid orders above ₹499.

• A standard shipping fee of ₹50 applies to orders below ₹499.

• Cash on Delivery (COD), if available, may include an additional ₹30 charge.

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Delivery Partners

We partner with trusted logistics services like Delhivery, Bluedart, DTDC, and India Post to ensure smooth, safe, and timely delivery.

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Delays

While we do our best to deliver on time, delays can occasionally occur due to weather, holidays, or courier constraints. We’ll keep you updated every step of the way.

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Need Help?

If your order hasn’t arrived on time or there’s an issue with tracking, please reach out to us at care.brownsoulcoffee@gmail.com with your order number—we’ll make it right.

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Freshness delivered, one sip at a time.
Thank you for choosing Brown Soul Coffee.